Introduction
Domains to whitelist
If your company uses a firewall, you must whitelist the following domains to ensure full access to both Bigdata App and API Services:
The table below summarizes the protocol, domain, port, and a brief description for each:
Whitelisting these domains allows uninterrupted connectivity for authentication, data access, file uploads, and other essential features of the Bigdata platform.
| Protocol | Domain | Port | Description |
|---|---|---|---|
| HTTPS | bigdata.com | 443 | Product website |
| HTTPS | www.bigdata.com | 443 | Product website alias |
| HTTPS | app.bigdata.com | 443 | Bigdata Web application |
| HTTPS | api.bigdata.com | 443 | API Services |
| WSS | ws.bigdata.com | 443 | Real-time communication via WebSocket Secure |
| HTTPS | clerk.bigdata.com | 443 | Authentication and user management |
| HTTPS | https://s3.amazonaws.com | 443 | File storage and downloads (Amazon S3) |
| HTTPS | https://upload.bigdata.com/ | 443 | File uploads to Bigdata platform |